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My Dad’s Experience with a Credit Card Scam

So, my dad sent a hard drive to a company that claimed to specialize in retrieving information from hard drives after his hard drive crashed. He sent the hard drive to this company, and they said they could get the files stored on the hard drive if he sent them access to his computer (red flag number one). After he did, and after they opened up the files, my dad began to receive an onslaught of emails, causing his phone to ding constantly. He then got a phone call from someone claiming to be from the credit union that he used. They were even using the name and the exact same number as the credit union. The funny thing is, they even had him on hold, so these people were really taking their time here. They also somehow knew my dad’s personal information. They even got his PIN, so they were able to transfer money out of his bank account. He saw that someone kept trying to log in to his account, and he kept stopping whoever these people were from doing that. Finally, my dad received a call from the real credit union that he used (not the scammers). He had to have his entire computer completely cleaned out, as well as the hard drive. Later, he got a new computer and a new checking account. Anyway, these scammers were pretending to be my dad’s credit union so they could access his personal information and his checking account. I believe that the “we need you to give us access to your computer” might have been the clearest giveaway. I think the lesson we could all learn from this is to be extremely aware of who you are giving your information to, especially when the Internet can allow people to do stuff like this.

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